DISPOSAL OF OUR CUSTOMERS
Services
The Hotel has an elevator, a reception desk, a secure luggage storage room next to reception, a secure bicycle storage, an internet point with printer, a library with many English books and guide-books of lake Garda as well as leaflets with itineraries and other tourist information.
The bar has a spacious outdoor terrace affording a splendid view of Monte Baldo. We can provide beach towels, an iron and ironing board upon request without charge.
Airport transfer
For our guests we are able to organize the airport transfer to/from Verona (Villafranca - km 58 - 1 hour).
The cost for each way amounts to:
1-3 passengers € 120, 4-6 passengers € 140 7-6 passengers € 160
From Bergamo Orio al Serio (km 144 – 2 ½ hours) the cost each way amounts to: 1-3 passenger € 260, 4-6 passengers € 280, 7-8 passengers € 300.
Children from 0 to 3 years old are free, from 4 to 11 years old have a 30% reduction.
Cancellation is free of charge 24 hours before the arrival time.
In order to book transfers to/from the airport, just provide us with the following details: air company, outbound and inbound flight numbers, flight times and airport of origin.
You can book the transfer at your convenience up to 3 days in advance of your arrival, to assure a guaranteed service.
Information
Check-In | 1 p.m. – 12 p.m.
If you arrive before 1 a.m., you are welcome to leave your luggage with us on arrival.
Check-Out | 8 a.m. – 11 a.m.
The rooms should be vacated by 11 a.m. am. If you leave after 11 a.m., you are welcome to leave your luggage until your departure.
Reception opening hours | 8 a.m. – 12 p.m.
Please let us know if you arrive outside the opening hours of the reception! The night bell is available if required.
Breakfast buffet | 7.30 a.m. – 10 a.m.
The hotel offers gluten free and lactose-free breakfast. Please notify the hotel that you require gluten free food at check in.
Car park
We have a small five-places free car parking in the hotel courtyard and parking paid by the hotel for a few more cars in a parking lot monitored by camera system,located 300 meters from the hotel.
When none of these parking facilities are available, guests can leave their car at signposted on-street parking spaces in the neighbouring area at the cost of € 1,40 per hour from 9 am to 8 pm, free during the night, with parking meter.
Internet
There is a free and unlimited internet connection during your stay in the whole house.
Your four-legged friends are welcome here!
Small and medium-sized dogs are allowed free of charge.
Only notification is required at the time of booking in order to guarantee a room accommodation suitable.
Hygiene measures
The Hotel Alpino complies with all legal hygiene regulations regarding COVID-19.